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Frequently Asked Questions
Information for
CodeRed Emergency Notifications
CodeRED Community Notification Enrollment
Click here when you are ready to enroll

Plymouth Bristol Emergency Alert System

Should I Register?

All individuals and businesses that have:

  • Unlisted phone numbers
  • Changed their phone number or address within the past year
  • Use a cellular phone or VoIP phone as their primary phone

Also, if you previously registered with the Plymouth Bristol Emergency Alert System (prior to August 2011), please re-register your information with our new provider, CodeRED.

(Residents of AcushnetDuxburyKingstonNorth Attleboro/Attleboro Falls, and Seekonk must contact their local officials to sign-up for alerts).

What Information Is Needed?

Required information includes first and last name, street address (physical address, no P.O. boxes), city, state, zip code, and primary phone number, additional phone numbers like cell and TDD/TTY devices may be entered as well. You will need to indicate your cell phone carrier and if you would like to receive text messages. Your information will only be used to send emergency and general notifications that your local officials deem appropriate. Click here when you are ready to enroll or continue reading for more information.

codered

May I Help Spread The Word About CodeRED?

Please urge your friends and family to enroll in the database by telling them about CodeRED and sharing a link on your social network pages like Facebook and Twitter.Caller ID? You will know when a call is from us when your caller ID displays:

  • 866-419-5000 or Emergency Comm for Emergency Notifications
  • 855-969-4636 or ECN Community for General Notifications

If you would like to hear the last message delivered to your phone, simply dial the number back.

CodeRED Notification System Operational in Plymouth Co. & Bristol Co.
Residents Urged to Add Contact Information to the Database

Plymouth, MA – August 2011 The Plymouth County Sheriff’s Department has contracted with Emergency Communications Network to license its CodeRED high-speed notification solution. The CodeRED system provides Plymouth County and Bristol County officials the ability to quickly deliver messages to targeted areas throughout these two counties.

Plymouth County Sheriff Joseph D. McDonald Jr., cautioned that such systems are only as good as the telephone number database supporting them. "If your phone number is not in the database, you will not be called." One of the reasons the CodeRED system was selected is it gives individuals and businesses the ability to add their own phone numbers directly into the system's database; this is an extremely important feature.

“No one should automatically assume his or her phone number is included,” Sheriff McDonald said urging all individuals and businesses to log onto the Sheriff’s Department website, www.pcsdma.org, and follow the "Community" link to the "CodeRED Community Notification Enrollment" page.

Those without Internet access may call the Sheriff's Field Services Division (508-830-6200), Monday through Friday, (8AM-4PM) to supply their information over the phone. Required information includes first and last name, street address (physical address, no P.O. boxes), city, state, zip code, and primary phone number, additional phone numbers can be entered as well. If you are providing a cell number, you must indicate the carrier and if you would like to receive text messages.

All businesses should register, as well as all individuals who have unlisted phone numbers, who have changed their phone number or address within the past year, and those who use a cellular phone or VoIP phone as their primary number.

Sheriff McDonald explained, "CodeRED allows geographically based delivery, which means street addresses are required to ensure emergency notification calls are received by the proper individuals in a given situation. The system works for cell phones too, but we need to have an associated street address to provide relevant messages."

CodeRED gives those who want to be included an easy and secure method for inputting information. The data collected will only be used for emergency notification purposes.

Questions about this system should be directed to the Plymouth County Sheriff’s Department Field Services Division at 508-830-6200. Media members please call 508-830-6264/6293.

About Emergency Communications Network
Emergency Communications Network Inc. (ECN) provides affordable high-speed notification solutions capable of reaching millions of citizens in minutes. ECN’s sophisticated network supports a web-based product suite featuring CodeRED® which enables local government officials to communicate time-sensitive, personalized messages via voice, email and text.

If you prefer not to receive emergency notifications from the Plymouth Bristol Emergency Alert System, download the Do Not Call CodeRED PDF form here and return via fax to 508-830-6214 or mail 24 Long Pond Road, Plymouth MA 02360 Attn: CodeRED.